Remove a recipe collection from your subscription through the website
Please note that if you purchased your add-on recipe collection through the app store, it must be managed within the app store. If you purchased your recipe collection through the website, follow these steps:
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If you purchased your subscription through the website, follow these steps:
- Log in to your account through the website
- Click the gear icon in the upper right corner of the website (this is where you access your Settings)
- Click My Account
- Click Subscription
- Select Cancel next to the subscription to be canceled
- If you would like to cancel more than one subscription, select all of the subscriptions to be cancelled in the pop up window that opens and click Continue
- All selected subscriptions will be canceled; any that were not selected will remain active, and will continue to renew automatically
- If you purchased your add-on subscription through the website, and are within 10 days of the initial purchase, you will see an option next to the subscription to get a Refund for your purchase
- Click Refund to both cancel your subscription and receive a refund; do not click Cancel first, as the Refund button will perform both tasks
- If you would like to receive a refund for more than one subscription, select all of the eligible subscriptions to be refunded in the pop up window that opens and click Continue
- If the Refund option is not shown, the subscription is no longer eligible for a refund
Remove a recipe collection from your subscription through the mobile app
- Log in to your account through the mobile app
- Click the gear icon (this is where you access your settings)
- Click Account
- If you purchased your recipe collections through the website:
- Click Cancel next to the recipe collection you wish to remove from your account
- If you purchased through Apple:
- Follow these instructions for managing your subscriptions: Apple - View, change, or cancel your subscriptions
- If you purchased through the Google Play Store:
- Open the Google Play Store
- Click on the My Subscriptions tab
- Find the subscription you want to cancel
- Click Cancel
- Note: You will have access to those recipes until the end of your paid subscription period
If you need assistance, please send us an email at support(at)realplans.com.