How to Cancel Your Subscription

Important reminders

  • All of our subscriptions are recurring
  • You will be automatically billed until you cancel
  • Once you cancel, you will still have access to the account for the period for which you have already paid
  • Renewal payments are non-refundable

Cancel your subscription through the website

If you purchased your subscription through the website, follow these steps:  

  • Log in to your account through the website
  • Click the gear icon in the upper right corner of the website (this is where you access your Settings)
  • Click My Account
  • Click Subscription
  • Click Move to Free Account to Cancel your account
  • You can also select to close your account entirely
  • If you purchased your subscription through the website, and are within 10 days of the initial purchase, please send us an email for the 10-day money back guarantee

Cancel your subscription through the mobile app

  • Log in to your account through the app
  • Click the gear icon, which opens Settings 
  • Click Account
  • Follow the instructions on the bottom of the screen to cancel your subscription

 

If you need assistance, please send us an email at support(at)realplans.com.

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