How to Cancel Your Subscription

Important reminders

  • All of our subscriptions are recurring
  • You will be automatically billed until you cancel
  • Once you cancel, you will still have access to the account for the period for which you have already paid
  • Renewal payments are non-refundable

Cancel your subscription through the website

If you purchased your subscription through the website, follow these steps:  

  • Log in to your account through the website
  • Click Settings on the top right of your screen
  • Click My Account
  • Click Subscription
  • Click Move to Free Account to Cancel your account
  • You can also select to close your account entirely

Cancel your subscription through the mobile app

  • Log in to your account through the app
  • Click the gear icon, which opens Settings 
  • Click Account
  • Follow the instructions on the bottom of the screen to cancel your subscription


If you need assistance, please visit us in chat during our normal chat hours, or send us an email at support(at)

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